24 x 7 : Open

Contact : 0260 6638888

Patient Guide

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General Information
  1. Book an Appointment: Call 0260-6638888 or use our online booking form.
  2. Prepare Documents: Bring your ID proof, insurance card, past medical records, prescriptions, and any relevant diagnostic reports.
  3. Health & Safety: Wear a mask, sanitize hands, and follow safety protocols.
  1. Visit the Admission Counter for formalities.
  2. Ladies are requested to kindly remove all nail polish prior to admission to facilitate accurate observations by the anesthetist.
  3. Room selection, consent forms, and initial check-ups.
  1. Private rooms, Semi-Deluxe rooms, General wards, ICUs, pathology, pharmacy, Blood Bank, ambulance services, diagnostics, canteen, wheelchair assistance.
  1. Morning:
  2. Evening:
Maternity Services
  1. Antenatal check-ups, fetal monitoring, ultrasound, nutrition counseling.
  2. Normal and cesarean deliveries, painless options, NICU.
  1. Plan admission with your obstetrician.
  2. Bring maternity records and tests.
  3. Pre-book rooms.
  1. Breastfeeding support, newborn screening, immunizations.
  2. Discharge briefing and postnatal follow-ups.
  1. Restricted visitors for safety.
  2. One attendant allowed.
  3. Maintain hygiene.
Surgical Services
  1. General, Orthopedic, Gynecological, Laparoscopic, ENT, Urological, Neurosurgery, Plastic-Surgery, Cardiac Surgery, Daycare.
  1. Investigations, anesthesia assessment, consent forms.
  2. Pre-surgery counseling.
  1. Monitored recovery, pain management, physiotherapy.
  2. Diet counseling and discharge instructions.
  1. Limited visitors post-surgery.
  2. One attendant per patient.
Outpatient Department (OPD) Services
  1. Monday to Saturday: 10:00 AM - 1:00 PM &5:00 PM - 7:30 PM
  2. Sunday: Emergency only
  1. Medicine, Pediatrics, Gynecology, Orthopedics, Dermatology, ENT, Cardiology, Gastroenterology, Diabetology, Dental.
  1. Walk-ins or online bookings.
  2. Emergency cases prioritized.
  1. Bring medical records and prescriptions.
  2. In-house pharmacy and diagnostics available.
Emergency Services
  1. 24x7 emergency and trauma care.
  1. For Ambulance: Call 0260-6638888.
Patient Rights & Responsibilities
  1. Dignity, diagnosis details, consent, personal health information.
  1. Provide accurate details, follow instructions, respect staff, clear bills.
Feedback & Suggestions
  1. Share your experience via Feedback Form or online. Your suggestions improve our services.